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Exam : Cisco 646-223
Title : Unified Communications Express AM


1. Telecommunications manager: "I have heard that the speech quality of VoIP is poor. I think I would rather wait until the technology has really been tested."
What is the most appropriate response to the telecommunications manager objection to deploying a Cisco Unified Communications solution?
Select the best response.
A. VoIP is already a proven technology and the speech quality would be as good as, if not better than, a traditional phone system.
B. Cisco Unified Communications is an enhancement of VoIP, so it offers better quality.
C. Today, there is enough bandwidth in the Internet, so QoS for speech would be guaranteed.
D. Policies applied to traffic on a Cisco Unified Communications network are set to give a higher priority to voice packets than to data packets, which guarantees that speech quality is as good as, if not better than, a traditional phone system.
Answer: D

2. Which of these is not a feature of Cisco Unified CallConnector Mobility?
Select the best response.
A. single-number reach
B. single voice-mail box
C. user-customizable rules for routing
D. integration with legacy PBX systems
E. Reach at Any Phone
F. integration with Presence
Answer: D

3. How does Cisco ensure security for a Cisco Unified Communications solution?
Select the best response.
A. Cisco uses proprietary protocols that protect against known vulnerabilities, such as virus attacks, service attacks, and hackers.
B. Cisco has a set of design guidelines and software services that, when implemented, will secure the network against known vulnerabilities, such as virus attacks, service attacks, and hackers.
C. A Cisco Unified Communications solution is always more secure than traditional phone systems.
D. Because a Cisco Unified Communications solution is isolated from the data network, it protects against known vulnerabilities, such as virus attacks, service attacks, and hackers.
Answer: B

4. A system administrator is concerned that Cisco Unified Communications might not conform to industry standards.
Which three responses are the most appropriate to provide? (Choose three.)
Select 3 response(s).
A. Cisco has decided to use their own protocols, such as SCCP, to support enhanced features.
B. Cisco is a progressive company by nature, so there will always be occasions when products and services are developed that break new ground.
C. All standards of IP telephony are currently available only as drafts.
D. Cisco is making and leading the market; therefore many standards are initiated by Cisco.
E. No vendor works conform to standards, so this will not be an issue.
F. Cisco supports open standards such as PoE and SIP.
Answer: BDF

5. A car dealer is interested in implementing Cisco Unified Communications. He explains that his salesmen need to be reachable via phone when they leave their desks, for example, when they go to the garage.
What are the two possible solutions for offering this mobility? (Choose two.)
Select 2 response(s).
A. VoWLAN with Cisco IP Phone 7921
B. Cisco IP Unified Communicator
C. Nokia dual-mode phones
D. Cisco Unified CallConnector for CRM
E. Cisco Unified Video Advantage
Answer: AC