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Exam : IBM 000-962
Title : Storage Sales for High-End Tape Version 1


1. A customer environment contains different servers and operating systems, which need to connect to centralized storage.
How should a salesperson verify that the solution will be supported by IBM?
A.perform a proof-of-concept
B.consult the operations manual
C.check the interoperability matrix
D.verify the solution by using the available IBM Redbooks
Answer: C

2. A utility customer wants to reduce the number of tape mounts they perform.
Which technology should be proposed to this customer?
A.DS6800 disk
B.LTO-4 tape drives
C.Magstar tape drives
D.virtual tape server
Answer: D

3. A salesperson is visiting a customer who has never worked with IBM tape storage. During the first meeting, the salesperson introduces the IBM TS7700 as a potential solution.
How would the salesperson convince the customer during this meeting that the TS7700 is a viable solution?
A.with the offer of a trial
B.with IBM Product Roadmaps
C.with customer success stories
D.with tools like Tape Magic and Batch Magic
Answer: C

4. What should an IBM sales representative use to define the value of IBM to the client?
A.company financial report
B.industry-leading channel programs
C.IBM brand recognition and reputation
D.integrated solutions and breadth of product line
Answer: D

5. A customer has been told that the order has left the plant. The customer wants to know when the order is scheduled to arrive on site.
Which term does IBM use to indicate this date?
A.CRAD
B.PSSD
C.RSSD
D.CAD
Answer: D